Clinical Protocol Guidelines

table of contents (rev 8/22) topic section overview 1 0 clinical requirements 1 1 credentialing data 1 2 professional liability insurance 1 3 insurance plans 1 4 duty to notify hopscotch 1 5 correspondence with hopscotch 2 0 provider activity and availability 2 1 provider directory profile 2 2 profile visibility and accepting new clients 2 3 inbound client requests 2 4 non discrimination for health service delivery 2 5 client communication 2 6 conducting telehealth sessions 2 7 billing and verification 3 0 provider payments 3 1 provider documentation 4 0 late cancellation and no show 4 1 feedback, concerns, and complaints 4 2 privacy, security, and hipaa 4 3 ethical considerations 4 4 emergency protocol 4 5 caregiver survey 4 6 client termination 4 7 provider termination 4 8 hopscotch marketing and advertising 5 0 contact 6 0